POLICIES

Coach Noya – Coaching & Mentorship Policies

Please read these policies carefully before purchasing any coaching, mentorship, consultation, digital product, membership, or service.

Coaching & Mentorship Policy

Thank you for choosing to work with Coach Noya. My goal is to provide every client with a professional, educational, and empowering experience. Please review the following policies carefully before purchasing any coaching program, mentorship, consultation, digital product, or service.

All Sales Are Final

All purchases are final. No refunds will be issued under any circumstances.

Due to the nature of coaching, mentorship, digital resources, business strategies, and the immediate access to proprietary information, templates, documents, and educational materials, refunds, chargebacks, cancellations, or credits will not be provided after a purchase has been made.

By completing your purchase, you acknowledge and agree to this policy.

Commitment to Your Success

Your success depends on your commitment, effort, consistency, and willingness to implement the strategies provided.

While I am committed to providing guidance, education, accountability, and support, I cannot guarantee specific financial results, business success, housing placements, licensing approvals, contracts, funding, grants, or income.

Every individual's journey is different and results will vary.

Scheduling & Attendance

  • Please provide at least 24 hours' notice if you need to reschedule.
  • Missed appointments or cancellations made with less than 24 hours' notice may be forfeited at Coach Noya's discretion.
  • Repeated missed appointments may result in termination of coaching services without refund.
  • 15 minutes grace period in zoom sessions.

Respectful Communication

A respectful, professional environment is expected at all times. Harassment, abusive language, discrimination, threats, or inappropriate behavior toward Coach Noya or any community member will not be tolerated.

Violation of this policy may result in immediate removal from coaching programs, mentorships, communities, or memberships without a refund.

Intellectual Property

All coaching materials, documents, worksheets, templates, videos, presentations, workbooks, training materials, and educational content remain the exclusive intellectual property of Coach Noya.

These materials may not be copied, reproduced, sold, shared, distributed, or used for commercial purposes without prior written permission.

Confidentiality

Your personal information and coaching discussions will be treated with professionalism and confidentiality.

Coaching is not therapy, legal advice, medical advice, financial advice, or counseling.

Clients remain solely responsible for the decisions and actions they choose to take.

Payment Policy

Payment is due at the time of purchase unless an approved payment plan has been arranged.

Failure to complete an agreed-upon payment plan may result in suspension or termination of access to coaching services until the account is brought current.

Policy Updates

Coach Noya reserves the right to modify these policies at any time. Any updates will be posted on this website and become effective immediately upon publication.